reimagining suburbia

Wednesday, September 10, 2008

Sign Jihad Episode 1, Act 2, in which 311 forwards my email

from: 311@ottawa.ca to: reburb@gmail.com cc: Bylaw Dispatch date: Wed, Sep 10, 2008 at 10:36 AM subject: 2008-334589 FW: Temporary signs at Stafford Road / Richmond Road

Good morning,

Thank you for contacting the City of Ottawa. With regard to your inquiry, we have forwarded your email to our By-Law Services Branch. Your service request number is 2008-334589.

For further information, or should you have any other issues that need to be resolved rapidly, we invite you to call us at 3-1-1, Monday to Friday, from 7:00 a.m. to 7:00 p.m. A Call Centre Agent will be happy to take care of your request immediately.

Yours truly,

1 comment:

hibou said...

Good luck with this.

Kelly Egan, in a Citizen story "Bureaucrats blasé about enforcement" wrote:

"Susan Jones, Ottawa's director of bylaw services admitted the bylaw is not being applied to the letter of the law...
'Bylaws are really a guideline for good behaviour. We typically use them as a tool when the need arises.'

Interesting choice of words.

Next time you get a parking ticket, try telling the judge you thought that Fire Lane warning was just "a guideline."